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The Future of Work: How Business Can Steer The Changes

adapting to the future of work
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Today, many workers find themselves stuck in tasks that are manual and repetitive, eating up a considerable amount of their time. But, imagine a future where you have a virtual assistant that goes beyond handling basic tasks, it predicts the future opportunities and challenges for your company. 

This isn’t some far-off dream; it’s happening sooner than you think. Artificial Intelligence is reshaping how we work. Understanding the future developments in AI is crucial for users because it deeply impacts our work. This awareness empowers individuals to wisely use the advancements in AI, ultimately elevating the quality of our work.

Automation and the future of work

chatgpt to automates working process

Automating previously manual business processes defines automation, a pivotal force in shaping the future of work. Its transformative impact on the working world is undeniable, as it intelligently replaces routine human tasks with efficient systems.

One of the most significant impacts of automation is the evolution of job types, where tasks once repetitively performed by humans are now handled by machines. However, this shift also opens up new opportunities.

Automation enables human workers to transition into roles emphasizing creativity, innovation, and problem-solving. While certain jobs may vanish, there is potential for the emergence of new, high-skilled positions.

Although some jobs in Indonesia may be replaced by automation, it is anticipated that there will be more new employment opportunities by 2030. This is likely to result in a positive net gain in the overall job market. 

Reported by McKinsey and Company

For instance, in the manufacturing industry, robotics has taken over a significant portion of production tasks, reducing reliance on human labor. An example is the use of AI-powered industrial robots with microchips to inspect products for errors, ensuring an enhanced product quality.

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Technology’s impact on work models 

Technology, especially Artificial Intelligence (AI), has the potential to significantly alter traditional job models. It enhances business productivity and provides greater job satisfaction. In addition to automating routine tasks, AI creates new job opportunities, allowing a focus on more strategic aspects and opening up exciting new career prospects.

The World Economic Forum estimates that new technologies will disrupt 85 million jobs globally between 2020 and 2025 but will also create 97 million new job roles.

Reported from Facilitate Magazine

The conveniences brought about by technology have also given rise to new work models, one of which is remote work. The traditional workspace paradigm has undergone significant changes due to the Covid pandemic, leading to the emergence of this work model. By 2025, it is projected that 32.6 million Americans will work remotely, equivalent to around 22% of the workforce.

The era of digital transformation is increasingly providing opportunities to break free from the limitations of conventional work and transition into gig economy roles. Unlike the conventional concept of permanent employment, gig economy workers do not work permanently. It is estimated that independent workers will make up 60% of the workforce by 2027.

In this context, flexible working hours have also gained popularity—64% are more inclined to consider roles that allow flexible working hours compared to those that do not.

These trends are reshaping traditional work models, offering individuals more flexibility, autonomy, and opportunities to align work with their lifestyle preferences. These changes also create new paradigms and opportunities, making it crucial for businesses and individuals to adapt and evolve with these transformations.

AI and work culture


As per the MIT SMR-BCG 2021 report, Artificial Intelligence (AI) goes beyond just tech improvement; it transforms how organizations work better and strengthens teamwork and company culture. Imagine this: with AI in action, teams confidently handle tasks and collaborate more efficiently. This cultural change seeps into day-to-day operations, promoting better teamwork and quicker goal achievements.

Beyond its impact on organizational culture, AI plays a role in steering business innovation. The rapid data processing capabilities of AI helps find patterns that humans might miss. This data-focused approach lets companies spot innovation areas and use resources more efficiently.

Throughout the innovation lifecycle, from conceptualization to execution, AI furnishes immediate feedback and invaluable insights. This speeds up the innovation process, ensuring that the products or solutions offered align seamlessly with evolving market demands.

But here’s the key: to get the benefits of AI, we need a culture that’s open to new things, not scared of setbacks, and likes learning. Leaders are vital in creating this culture at work, getting teams ready for future success.

To get your company ready for AI, you can evaluate your business, prioritize employee well-being, find people who really support change, and make learning programs that can change based on your team’s needs. It’s not just about using AI; it’s about making a workplace where AI can do its best and take your business to new heights.

Strategies to navigate the evolving landscape 

how AI will impact jobs in the next 3 years
Source: Microsoft

These changes will influence the demand for skills, types of jobs, and work structures across diverse sectors and geographical areas. To tackle these challenges, businesses must provide actionable insights for both internal and external stakeholders, aligning with a clear and consistent vision of business objectives and values.

For instance, businesses can utilize AI to boost efficiency and productivity. This involves automating repetitive tasks, enhancing the speed and quality of decision-making, and innovating products and services to better meet customer needs.

In order to adapt to technological shifts, employees also need to acquire new skills relevant to upcoming job roles. Identify skill gaps by evaluating the current skill levels of employees, focusing on areas that require enhancement. Utilize data to pinpoint training needs and customize curricula to align with business goals.

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Examples of companies using AI in the workplace

Walmart has rolled out “My Assistant,” an AI-powered generative tool, to its non-store employees throughout the United States. This innovative tool expedites draft writing, acts as a creative collaborator, and condenses extensive documents. 

Walmart intends to deploy the tool during the orientation of new hires, aiding them in comprehending company benefits during the annual enrollment process. The company firmly believes that generative AI is not intended to replace employees but rather functions as a tool, enabling staff to spend less time on repetitive and monotonous tasks.

ChatPwC, developed by PwC, serves as a conversational AI assistant for employees, akin to well-known models like OpenAI’s ChatGPT. By securely accessing OpenAI’s technology, the company has refined its model using data related to frequently asked tax questions and regulations. 

Currently undergoing a pilot phase, the tool is accessible to approximately 1,000 employees, with plans for broader availability in the future.


In summary, the ever-changing landscape of AI demands that business executives not only stay informed but also embrace adaptability. The swift evolution of AI technologies and their profound influence on the workplace underscores the critical need for strategic implementation and a forward-thinking approach. 

Ethical considerations and the cultivation of a collaborative environment are equally important in this dynamic scenario. As AI continues to redefine the business environment, executives equipped with knowledge, adaptability, and a strong ethical compass will be optimally positioned to harness the full potential of AI and guide their organizations toward successful outcomes in this new era.

Step confidently into the future of work with our trusted business solutions.  Mekari understands the dynamic shifts in the modern workplace and offer tailored innovations to ensure your success. From cutting-edge digital tools to strategic guidance, we empower you to navigate the evolving landscape with ease. 


Facilitate Magazine. ‘’AI will further ‘upend’ traditional workplace models’’
MIT Sloan Management Review and Boston Consulting Group. ‘’The Cultural Benefits of Artificial Intelligence in the Enterprise’’


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