Level up business operations with a seamless omnichannel commerce
Manage orders, stock, and sales from multiple channels in a single dashboard and pay as your business grows.
- Automatically manage stock across all marketplaces
- Sync stock between online & offline stores
- Manage orders & customer chats from multiple platforms
- Centralized sales reports & analytics
The best solution for every aspect of your online store
Mekari Desty provides end-to-end operational management solutions for online stores all in one integrated dashboard.
Process orders from all sales channels efficiently. Ensure accurate delivery and prevent duplicate or missing packages.
Manage products across all marketplaces easily with Master Product. With a single setup, you can update product data across all connected marketplaces.
Synchronize stock from all sales channels accurately. Manage and monitor inventory centrally and automatically.
Easily manage bundling, multi-warehouse operations, purchasing, and goods transfers. Upload products to marketplaces and calculate COGS automatically.
Manage your business’s financial data and reports easily through direct integration with Mekari Jurnal.
Automatically manage offline and online sales with Mekari Desty POS and Omnichannel integration. Fast checkout, easy returns, and continuous operation even without an internet connection.
- Multi-store management: Monitor up to 10 stores under one account with efficient operational control.
- Staff & role access: Add unlimited staff accounts and manage permissions as needed.
- Custom receipts & payments: Personalize receipt layouts and payment methods based on customer preferences.
- Promotions & loyalty programs: Boost sales with discounts, promo deals, and loyalty programs offering points, free gifts, or Buy One Get One deals.
Manage all customer chats from multiple marketplaces in one dashboard for faster and more efficient responses.
- Integrated chat: Connect marketplace accounts and WhatsApp to speed up responses by up to 40%.
- Sales chatbot: Automate orders through WhatsApp Commerce from Mekari Desty Store to deliver a smoother shopping experience.
- Admin management: Assign access and monitor team activity to ensure all customer messages are handled promptly and consistently.
- Mobile app flexibility: Respond to customer chats anytime, anywhere with a responsive mobile app.
Build your online store quickly and easily with a design that reflects your brand’s personality. All features are free to help you start selling faster. No subscription fees, no coding needed.
- Payment & logistics: Automatically connect with various payment methods and delivery services in Indonesia for smooth transactions.
- Pixel & domain: Link your store to your own domain and Facebook Pixel to accurately track ad performance.
- Analytics & data: Gain deeper customer insights through sales and visitor activity data.
Use a link-in-bio platform to create a simple landing page that gathers all important links in one customizable place.
What users say about Mekari Desty
Thousands of businesses have simplified their online store management with Mekari Desty.
“It’s been very helpful for us, especially being able to sync stock from all marketplaces. Since using Mekari Desty Omnichannel, we’re no longer worried about untracked or out-of-stock items — everything’s synced and smooth.”
Why choose Mekari Desty
Efficient product management
Save time and effort with one upload for all marketplaces.
Real-time stock accuracy and synchronization
Avoid overselling or underselling with automatically updated stock across all sales channels.
Fast and accurate order processing
Simplify order workflows, shipping label printing, and tracking through one centralized dashboard.
Integrated sales data and reporting
Access performance reports from all channels in one place to make more accurate, data-driven decisions.
Optimal customer service and response
Manage orders and customer interactions from multiple marketplaces in one dashboard to increase satisfaction, loyalty, and store performance.
Integrated offline and online sales
Connect sales from physical (offline) stores with online marketplaces to ensure consistent inventory and sales data.
FAQ
What is Desty Omnichannel?
Desty Omnichannel is a platform that helps you manage your marketplace stores, from uploading products and processing orders to managing stock all in one dashboard.
How does the balance system in Desty Omnichannel work?
Desty Omnichannel uses a top-up balance system for service fees. After the free trial ends, credits are automatically deducted when each order is completed on connected stores. Top-ups are flexible with no expiration date.
How do I register for Desty Omnichannel?
Register your Mekari Desty Omnichannel account using your WhatsApp number, which will also be used to log in to your account.
How do I connect my store/marketplace to Desty Omnichannel?
You can connect your stores from Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, and Desty Store to Mekari Desty Omnichannel. Through the Store Settings menu, you’ll be directed to the marketplace authorization page.
How do I synchronize product stock between stores?
Mekari Desty Omnichannel syncs stock automatically for products with the same SKU under Master Product. Ensure that the SKUs are consistent across all products you want to sync.
How do I upload products to multiple stores at once?
You can upload new products to multiple stores via the Master Product feature. Edit each store’s attributes before uploading to match marketplace-specific requirements.
Can I create strikethrough price discounts in Desty Omnichannel?
Yes, you can create strikethrough discounts for Shopee and Tokopedia stores using the Promotion feature in Mekari Desty Omnichannel. Set the timing, product, and discount price as needed.
Manage your business operations more efficiently with Mekari Desty Omnichannel
An integrated solution for your online and offline stores.
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