Achieve optimal offline retail outlet performance across operations, stock, and finances with Mekari
Mekari’s integrated software ecosystem automates core operational and strategic functions for offline retailers, from HR and finance to taxation and customer service, driving efficiency and accelerating growth.
99.9% of offline retailers agree that using an integrated business software enhances operational efficiency
Automate scheduling, payroll calculation, attendance management, and simplify all HR administration with Mekari Talenta.
Gain real-time visibility into your finances, profitability, and branch inventory for superior cash flow and stock tracking with Mekari Jurnal.
Deliver faster, more personalized customer service across all communication channels to maximize engagement and drive loyalty with Mekari Qontak.
Ensure regulatory compliance by automatically calculating and reporting income tax, VAT, and e-invoices with Mekari Klikpajak, an official DJP partner.
Why choose Mekari ecosystem to meet your offline retail needs
Advantages of using various software within the Mekari ecosystem to meet the needs of offline retail businesses.
World-class security
Solutions for retail operations that are securely certified with international standard ISO 27001 and have been recognized by Gartner.
Scalable systems
Ready-to-use platforms to meet the operational needs of various business scales from micro, small, medium, to large enterprises.
Flexible integrations
Our softwares are integrated into one business ecosystem with flexible API support to fulfill various retail use cases and needs.
After-sales services
Customer support for any issues as well as training and empowerment across multiple channels with a clear and transparent SLA.
Customizable solution
Meet various retail system development needs with customization support powered by low-code and no-code technology.
Empowerment programs
Join various empowerment program within our ecosystem by networking through events and communities with fellow businesspeople.
What offline retailers say about Mekari
Numerous offline retail businesses rely on Mekari solutions to simplify their business processes from end-to-end.
FAQs about Mekari as a solution for offline retailers
Can Mekari handle multiple retail branches under one system?
Yes. Mekari Talenta and Mekari Jurnal allow you to manage multiple outlets, with branch-level payroll, attendance, sales, and expense reporting—all consolidated in one dashboard.
How does Mekari help with high employee turnover in retail?
Mekari Talenta streamlines digital onboarding, contracts, and shift scheduling for more effective workforce management. Mekari Flex’s earned wage access also supports your business to better retain staff by offering financial flexibility, crucial in industries with high daily-paid worker movement.
Can Mekari support complex shift work and part-time employees?
Absolutely. Mekari Talenta supports GPS-based attendance and flexible rosters across full-time, part-time, and seasonal staff, significantly reducing errors and ensuring compliance with labor laws.
How does Mekari improve cash flow visibility for multi-store operations?
Mekari Jurnal provides real-time financial tracking per outlet, while Mekari Expense captures petty cash and reimbursements instantly. Managers can spot leakage, overspending, or profit gaps at a glance.
Can Mekari help manage retail promotions and customer engagement?
Yes. With Mekari Qontak, you can run WhatsApp campaigns for store promos, send loyalty reminders, and centralize customer support tickets, building stronger engagement while driving repeat sales.
FAQs about Mekari as a corporation
Is Mekari experienced in serving retail businesses?
Yes. Mekari supports thousands of businesses across Indonesia, including supermarkets, convenience chains, fashion retailers, and specialty shops, helping them scale operations and cut inefficiencies.
Will Mekari still be here in the next 5–10 years?
Mekari is backed by strategic partners such as Money Forward (Japan), Midplaza Holding, Mandiri Capital, and Biznet. Our long-term vision is to be Southeast Asia’s leading business platform.
Who else in retail uses Mekari?
Mekari is trusted by major retailers in F&B, fashion, electronics, and convenience store sectors. We can share relevant references and case studies based on your needs.
Do you provide onboarding and training for store managers and staff?
Yes. Mekari provides onboarding support, role-based training, and continuous customer success assistance to ensure smooth adoption, even across large retail networks.
FAQs about access, data privacy, and security
Is retail employee and financial data safe with Mekari?
Yes. Mekari applies enterprise-grade encryption and complies with Indonesia’s data protection regulations to ensure confidentiality and integrity of sensitive HR and financial data.
Where is the data stored?
All data is securely stored on cloud servers located in Indonesia, compliant with the latest regulatory standards, ensuring both speed and compliance.
Who can access our data?
Only authorized users within your company. Permissions and access roles are fully customizable, with audit trails for transparency. Mekari cannot access your data without consent.
What happens to our data if we stop using Mekari?
You can export your data anytime. Upon termination, we permanently delete your records from our servers in accordance with strict data disposal protocols.
Does Mekari follow international security standards?
Yes. Mekari aligns with ISO/IEC information security frameworks and continuously enhances systems to meet enterprise-level trust requirements.
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