Deliver seamless customer experience with one stop software solution
Mekari offers comprehensive business softwares from front office operations, supply chain, workforce management, to marketing to accelerate the growth of hospitality industry.
Challenges often faced by the hospitality industry
Workforce and labor shortages
Challenges in retaining qualified employees and managing shifts efficiently causing operational delays and declining customer satisfaction.
Unmet customer expectations
Customer expectations for responsive and personalized service are often not met by hospitality businesses, leading to lower customer satisfaction.
Uncertain operational management
Poorly organized management of materials and production costs can obstruct business operations and lower the quality of customer service.
Risks of customer data leak
The lack of flexibility and limited security and layered approval features of legacy systems pose risks for customers data privacy breach and system hacking.
Meet hospitality industry's various needs with the best solution
Why choose Mekari ecosystem to meet your hospitality needs
World-class security with ISO 27001 international certification
Ready-to-use scalable platforms for every business sizes
Integrated into one business ecosystem with flexible API support
After-sales services available across multiple channels
Customizable system to meet specific operational needs
Events and communities to network and support professional growth
Frequently Asked Questions
What is Mekari and how can it help hospitality businesses?
Mekari is a leading technology provider offering a comprehensive suite of business solutions. For the hospitality industry, Mekari provides tools to automate HR and payroll, streamline financial management, enhance customer communication, and ensure compliance with tax regulations. Our integrated ecosystem helps improve operational efficiency, reduce costs, and support business growth.
Which Mekari products are most relevant to hospitality businesses?
Key Mekari products for the hospitality industry include:
- Mekari Talenta: HR and payroll management.
- Mekari Jurnal: Financial, accounting, and supply chain management.
- Mekari Qontak: Omnichannel and CRM and customer service.
- Mekari Klikpajak: Tax compliance and reporting.
- Mekari Expense: Business expense tracking.
- Mekari Pay: Unified payment management.
- Mekari Sign: Digital signature solutions.
- Mekari Officeless: Custom app creation for operational needs.
Can Mekari solutions be customized for my specific hospitality business needs?
Yes, Mekari solutions are highly flexible and customizable. For example, you can use Mekari Officeless to design bespoke applications tailored to guest check-ins, inventory management, or staff shift scheduling. Our tools are designed to adapt to your operational and business requirements.
How does Mekari help manage my workforce in the hospitality industry?
Mekari Talenta simplifies HR processes, including attendance tracking, payroll management, and employee engagement. For hospitality businesses, this means automated payroll for accuracy, scheduling shifts, and self-service HR portals to enhance employee satisfaction.
What benefits can I expect from using the full Mekari ecosystem?
By combining multiple Mekari products, hospitality businesses can:
- Centralize operations across HR, finance, and customer communication.
- Gain real-time visibility into financial and operational data.
- Improve employee productivity and customer satisfaction.
- Reduce administrative overhead and enhance scalability.
Are Mekari solutions suitable for small and medium hospitality businesses?
Absolutely! Mekari offers scalable solutions that cater to businesses of all sizes. Whether you’re a small boutique hotel or a large resort chain, our tools can be tailored to meet your specific needs and help you grow efficiently.
How secure are Mekari’s solutions?
Mekari prioritizes data security with advanced encryption and compliance with industry standards. Your operational, financial, and employee data are securely stored and protected from unauthorized access.
Is training or support available for new users?
Yes, Mekari provides onboarding assistance, training sessions, and 24/7 customer support to ensure a smooth transition for your team. Mekari University also offers courses and resources to help users maximize the benefits of the platform.
How do I get started with Mekari?
Getting started with Mekari is easy! You can contact our sales team through the CTA button on the landing page, and we’ll guide you through the process. We also offer a demo of our products to showcase how Mekari can meet your specific needs.
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