From kitchen to cash flow, Mekari helps you grow, automate what's slow, and run each branch like a pro

Mekari integrated software ecosystem solution helps automate various operational and strategic business processes of the F&B industry, from HR, finance, and customer service, as well as HSE systems, to increase efficiency and accelerate business expansion.

Mekari
89%

89% of F&B businesses face high employee turnover and complex payroll, shift, and HR administration management

Mekari solution simplifies HR administration and strategy management for enhanced employee satisfaction and retention.
Automatic payroll calculations

Automate salary calculation and distribution in minutes and manage overtime, benefits, and income tax deductions effortlessly with Mekari Talenta.

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Shift and attendance management

Manage multiple shifts and workforce attendance at branches or franchises seamlessly based on peak hours with an integrated digital solution from Mekari Talenta.

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Employee benefit solution

Improve employee welfare, satisfaction, and retention with an accessible salary program and manage benefits flexibly with Mekari Flex.

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87%

87% of the F&B industry struggles to handle high transaction volumes, supplier payments, and tax reporting

Mekari solution simplifies finance and accounting management for effortless bookkeeping, tax reporting, and financial planning.
Financial operation management

Automate end-to-end financial operations, from bookkeeping, cash flow tracking, to cost allocation across multiple outlets with Mekari Jurnal.

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Inventory and supplier management

Track inventory in real-time for easier management of goods availability to customers and ordering to suppliers with POS system integration to Mekari Jurnal.

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F&B tax management

Automate the reporting and management of various tax administrations, including withholding taxes to e-invoices, according to Indonesian government regulations with Mekari Klikpajak.

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93%

93% of F&B businesses are overwhelmed handling customer inquiries across multiple sales channels

Mekari solution consolidates communication management into one platform and improves sales flow.
Integrated interaction management

Consolidate interactions with customers on WhatsApp, Instagram, and e-commerce in one integrated platform from Mekari Qontak omnichannel.

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Automated customer service

Make the reservation and booking experience more convenient and easier for potential customers and automate Q&A anytime, anywhere with Mekari Qontak AI chatbot.

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Personalized campaign management

Create more personalized campaigns and promotions based on customer purchase and interaction data history to increase engagement and loyalty with Mekari Qontak CRM.

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84%

84% of the F&B industry faces difficulty in handling supplier payments, reimbursements, and managing operational expenses

Mekari solution offers integrated financial software for more controlled business expenses and more efficient payment management.
Payment management

Simplify the management of payments for various vendors and suppliers via bank transfer, VA, and credit cards with multipayment management from Mekari Pay.

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Business expense management

Facilitate business expense management with budget allocation, layered approvals, and automated reimbursement for various operations, such as business trips, through Mekari Expense.

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Trusted financing solution

Access flexible financing as an alternative banking solution to ensure smooth cash flow and business expansion needs with Mekari Capital.

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73%

73% of various business innovation and expansion strategies are poorly accommodated due to the lack of flexibility in existing systems

Mekari solution supports the digital transformation of the F&B industry by developing customized systems for various needs while managing efficient compliance.
Digital contract management

Accelerate the process of document verification and authentication, including digital signature and e-meterai, with a secure and trusted solution from Mekari Sign.

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Custom app solution

Create agile systems powered by low-code/no-code solutions with smooth custom app integration to other enterprise software with Mekari Officeless.

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HSE management system

Monitor the implementation of workplace health, safety, and environment (HSE) policies easily with Mekari Officeless digital HSE management.

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Why choose Mekari ecosystem to meet your F&B needs

Advantages of using various software within the Mekari ecosystem to meet the needs of the F&B industry.

World-class security

Solutions for F&B operations that are securely certified with the international standard ISO 27001 and recognized by Gartner.

Scalable systems

Ready-to-use platforms to meet the operational needs of various business scales from micro, small, medium, to large enterprises.

Flexible integrations

Our software is integrated into one business ecosystem with flexible API support to fulfill various F&B operations needs.

After-sales services

Customer support for any issues as well as training and empowerment across multiple channels with a clear and transparent SLA.

Customizable solution

Meet various F&B system development needs with customization support powered by low-code and no-code technology.

Empowerment programs

Join various empowerment program within our ecosystem by networking through events and communities with fellow businesspeople.

What F&B businesses say about Mekari

Numerous businesses in the F&B industry rely on Mekari solutions to simplify their business processes from end-to-end.

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“Mekari Jurnal plays an important role because it allows us to know our monthly profits, helping us to focus on developing business strategies.”

Michael ChrisyantoCEO EATLAH

“The process of withdrawing salary early directly to the company usually takes up to 5 days. With Mekari Flex, all of that is cut down to just 1 minute.”

RickyHead of People Oma Elly

FAQs about Mekari as a solution for the F&B industry

Can Mekari integrate with my restaurant’s POS system?

Yes. Mekari Jurnal can integrate with most modern POS systems to automate bookkeeping, real-time sales tracking, and inventory syncing.

How can Mekari help manage multiple outlets and branches?

Mekari’s solutions are designed for scalability. Mekari Talenta enables centralized HR and payroll management across branches, while Mekari Jurnal and Mekari Klikpajak simplify consolidated financial and tax reporting.

Can I track employee attendance and shifts in a rotating schedule environment?

Absolutely. Mekari Talenta supports flexible shift scheduling and attendance tracking with geolocation, perfect for managing waitstaff, kitchen teams, and rotating shifts.

Is there a solution to help with customer engagement and complaints?

Yes. Mekari Qontak enables omnichannel CRM and customer service tools to manage reservations, feedback, loyalty programs, and chatbot-based ordering via WhatsApp, Instagram, and more.

What if my team needs help learning the software?

Mekari provides comprehensive after-sales service, with onboarding support, self-learning via Mekari University, and a dedicated team to ensure smooth adoption.

FAQs about Mekari as a corporation

How trustworthy is Mekari as a technology company?

Mekari is a trusted technology company that has empowered over 35,000 businesses in Indonesia. We focus on providing sustainable and innovative solutions across various industries, including agriculture.

Will Mekari continue to grow and support its users in the future?

Yes. Mekari is backed by leading investors and partners such as Money Forward, Midplaza Holding, Mandiri Capital, Biznet, East Ventures, Beenext, and Prasetia Dwidharma, ensuring long-term stability and continuous innovation.

Where does Mekari operate and who are its clients?

Mekari operates in Indonesia, serving businesses of all sizes across industries such as agriculture, manufacturing, finance, F&B, and more.

FAQs about access, data, and security

How does Mekari ensure the security of my business data?

Mekari applies high-level data security standards, including data encryption, strict access controls, regular backups, and 24/7 system monitoring to safeguard your business information.

Can I access my business data anytime and anywhere?

Yes. Mekari’s cloud-based platform allows you to access your business data from any device with internet access, even from remote agricultural locations.

Who has access to my data within Mekari?

Only authorized users designated by your business can access your data. Mekari implements role-based access control to ensure sensitive information remains protected.

How does Mekari comply with Indonesian government regulations?

Mekari is fully committed to adhering to Indonesian government regulations related to business software usage and data protection, including compliance with the EIT Law (UU ITE), Electronic Systems and Transactions Regulations (PP PSTE), and OJK regulations when applicable.

What happens if there is a service disruption?

Mekari has a dedicated support team ready to assist you and a 24/7 system monitoring team to ensure service stability and rapid issue resolution.

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