Send mass messages and reach more prospects with WhatsApp Blast

Mekari Qontak’s WhatsApp Blast App enables you to send personalized, scheduled, and 100% official messages via the WhatsApp API. Equipped with automation tools and team performance tracking, it’s the ultimate solution for scaling your business faster and building stronger customer relationships.

  • AI-powered Chatbot Support
  • Agile omnichannel integration
  • End-to-End CRM integration

The best solution for every aspect of your business operations

Mekari Qontak offers end-to-end solutions, from omnichannel and CRM to AI-powered chatbots and platform customization.

99.9%

Streamline operations and minimize human error

Your business needs a reliable way to connect with thousands of customers, personally, at scale, and with precision. Without a trusted blast system, messages risk being ignored, undelivered, or marked as spam. That means wasted time and lost opportunities.

Everything your business needs, in one powerful App

WhatsApp Business API Integration

Avoid getting your business account flagged or blocked. Mekari Qontak’s WhatsApp Blast solution is powered by the official WhatsApp Business API from Meta, allowing you to send bulk messages to thousands with confidence. Communicate more professionally with a verified green-tick account that builds trust and boosts brand credibility.

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Campaign broadcasting

Stop wasting time sending messages manually, especially when urgent updates are needed. Now you can send promotions, reminders, or important info to thousands of contacts with just one click. Boost operational efficiency, keep customers informed on time, and focus on strategy, not repetitive tasks.

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Message templates & personalization made easy

Struggling to rewrite messages every time, or worried about compliance? With Mekari Qontak, you can save pre-approved templates by Meta and reuse them instantly. Automatically personalize each message with customer names, products, or key details, making your bulk messages feel personal, relevant, and human. Enjoy faster, consistent communication that drives real engagement.

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Scheduling & automation

Not all customers are online at the same time, and manual sending often misses the mark. With Mekari Qontak, you can easily schedule messages to match your audience’s peak hours or trigger automated flows based on user behavior. Deliver messages at the most strategic moments, boosting engagement and conversion rates effortlessly.

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Delivery & engagement tracking

Without data, you’ll never know if your messages are reaching the right audience or just ending up as spam. Mekari Qontak lets you track who received, opened, and responded to your messages, all in real time. Instantly evaluate and optimize your campaigns based on facts, not guesswork.

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100%

Built for growth, more than just a WhatsApp Blast tool

To scale successfully, your business needs more than a basic WhatsApp blast app. You need a fully integrated solution that connects all communication channels with other systems.

Everything your business needs, in one powerful App

Integration to Smart CRM

Your team shouldn’t waste time chasing scattered customer data. With Mekari Qontak, every WhatsApp interaction is automatically synced to the customer’s CRM profile, giving your team full context for faster, more relevant follow-ups in one unified view.

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Omnichannel dashboard

Is your team overwhelmed managing messages across WhatsApp, Instagram, Email, and Phone? Now, effortlessly handle all communication channels in a single dashboard. Streamline team collaboration and deliver a consistent customer experience across every touchpoint.

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Auto-reply, chatbot, and blast segmentation

Now, effortlessly manage all your communication channels from one unified dashboard. Improve team collaboration, deliver consistent and personalized customer experiences across every touchpoint, making your outreach more targeted and your results more impactful.

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Performance reports, plus webhook & API Integration

Without insights, it’s hard to know which strategies work, even if your WhatsApp Blast runs automatically, it may not sync with your internal systems. Now, with Mekari Qontak, get comprehensive campaign reports and connect seamlessly to your systems via API or webhook. Effortlessly evaluate and optimize campaigns with automated workflows and real-time data synchronization.

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Why thousands of businesses choose Mekari

International-standard security

Our solutions are ISO 27001 certified and recognized by Gartner, ensuring top-level security and compliance for your business data.

 

Scalable systems

From micro to large enterprises, our ready-to-use platform adapts to your operational needs at every scale.

Flexible integration ecosystem

Seamlessly integrate with our software suite through flexible APIs designed to support diverse business requirements.

Comprehensive after-sales support

Benefit from clear SLA-backed problem resolution, training, and empowerment through multiple communication channels.

Customizable solutions

 

Address unique industry challenges with low-code and no-code technology that enables tailored system development.

Empowerment programs & networking

Maximize growth opportunities through community event and networking within our vibrant business community.

Discover how Mekari Qontak's sales CRM app helps businesses thrive

Ribuan bisnis dan profesional telah telah mengandalkan software Mekari sebagai solusi, jangan lewatkan kesempatan untuk mendapatkan promosi spesial Mekari

At first, I only expected Mekari Qontak to help us manage omnichannel communications. But the WhatsApp Blast feature turned out to be incredibly powerful. We now use it to reach highly specific customer segments, especially for exclusive event promotions and community invitations that don’t perform well on social media. With flexible segmentation and reliable bulk messaging, we can ensure that messages reach the right audience without hassle. This feature has become essential to our campaigns.

 

Julianti NikitaCustomer Success Supervisor

We found the answer to our customer service challenges in Mekari Qontak. Our team can now segment service types by customer profiles, send blast surveys for real-time feedback, and provide 24/7 support via automated chatbots. It’s not just about simplifying our processes, it has enhanced the quality of our customer interactions significantly. After seeing the benefits firsthand, I confidently recommend Mekari Qontak to other businesses.

Muhammad Qolbu AlMa'rifahChief Executive Officer

Since adopting Mekari Qontak, our team’s operational efficiency has improved by at least 50%. Repetitive tasks like confirmations or reminders, which used to be handled manually and consume time, are now fully automated with WhatsApp Blast. While the automation may seem simple, it has drastically reduced our daily distractions and boosted overall team productivity.

Irwan SetiawanCall Center Leader

Mekari Qontak allows us to deliver faster, more efficient guest services. Every customer inquiry or request is handled instantly via WhatsApp—without delay. In the hospitality industry, quick responses are crucial to guest satisfaction. With a real-time and automated system, we can maintain high service standards without overwhelming our operations team.

Adrian Figo PrahitnoMarketing Communication Manager

Before using Mekari Qontak, our communications were fragmented. Program participants were often confused about how to interact or where to access essential information, which led to low engagement. After implementing WhatsApp Blast via Mekari Qontak, we now deliver information clearly, quickly, and consistently across all participants. The impact has been clear: higher response rates and smoother program execution.

Fabsya FarazzahraProgram Director

FAQ about Mekari Qontak's WhatsApp Blast Application

What is WhatsApp Blast?

WhatsApp Blast is a feature powered by WhatsApp Business API that enables you to send bulk messages simultaneously to multiple recipients—**without needing to save their contact numbers**. This tool is a highly efficient and scalable way for businesses to reach customers quickly and effectively.

It benefits both businesses and customers. For businesses, it’s a fast, direct method to engage customers and boost sales. For customers, it’s a convenient way to receive product updates and take action instantly—no need to send emails or call customer service. Just respond to the WhatsApp message and get immediate answers.

What is Mekari Qontak's WhatsApp Blast?

Mekari Qontak’s WhatsApp Blast is an official, secure solution built on WhatsApp Business API, designed to send bulk messages to thousands of customers legally, personally, and trackably with no risk of your account being banned.

How is WhatsApp Blast different from sending messages manually or via WhatsApp Web?

It’s completely different. Mekari Qontak uses Meta’s official WhatsApp Business API, built specifically for medium to large-scale businesses. This system cannot be accessed via standard WhatsApp or WhatsApp Web, which are intended for personal or small-scale use.

Can I send messages to contacts who haven’t saved my number?

Yes, as long as the recipients have opted in or are part of a valid contact list. Mekari Qontak provides tools to help manage communication permissions and ensure your campaigns stay compliant with local regulations and Meta’s policies.

How many messages can I send at once?

With Mekari Qontak, you can send thousands of messages per day, depending on your WhatsApp Business API verification tier. Our team will assist in optimizing and scaling your account progressively.

Can I track who reads or replies to my messages?

Yes. Mekari Qontak provides a comprehensive analytics dashboard where you can track message delivery, read status, replies, and even click-throughs—in real time.

What are the advantages compared to unofficial WhatsApp Blast tools?
  • Official & Legal – Approved by Meta
  • Low Risk of Being Blocked
  • Personalized Messaging – Include customer names or custom content
  • Integrated with CRM, Chatbot & Omnichannel Systems
  • Automation & Scheduled Sending Available

FAQ about Mekari’s credibility and long-term commitment

Is Mekari a credible and stable company for long-term partnerships?

Absolutely. Mekari is backed by reputable business partners and investors, including Money Forward, Midplaza Holding, Mandiri Capital, Biznet, East Ventures, Beenext, and Prasetia. This strong backing reinforces our commitment to long-term growth in both the Indonesian and broader Southeast Asian markets.

How long has Mekari been in operation?

Mekari has been supporting digital transformation for businesses in Indonesia for over a decade, serving tens of thousands of companies across various industries.

Will Mekari continue to operate and innovate over the next 5–10 years?

Yes. With strong financial support and a long-term vision, Mekari continues to invest in technology development, infrastructure expansion, and customer success programs to ensure continuous innovation and sustainability.

Where is Mekari’s headquarters and where does it operate?

Mekari’s headquarters is located in Jakarta, with operational offices in major cities across Indonesia. We serve clients nationwide and also support customers in other Southeast Asian countries with localized services to meet regulatory and industry-specific needs.

FAQ about Data Access and Security in Mekari Qontak

Is my customer data safe with Mekari Qontak?

Yes, very safe. Mekari Qontak uses industry-standard encryption and trusted cloud infrastructure. All data sent or stored is protected with multiple layers of security.

Can I control who has access to certain data?

Yes. Mekari Qontak offers role-based access control, allowing you to restrict who can view, edit, or manage data based on their department or role within the organization.

Where is my data stored?

Your data is stored in cloud servers located in regions that comply with data protection regulations and maintain high SLAs for uptime and service availability.

How does audit trail or activity tracking work?

Mekari Qontak logs all user activities through an integrated tracking system. This allows you to audit and review every action taken within the platform transparently.

Is Mekari Qontak compliant with Indonesia’s data protection regulations?

Yes. Mekari Qontak is designed to comply with Indonesia’s personal data protection laws (including the PDP Law) and is continuously updated in line with regulatory changes.

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