Mekari Acquires Desty to Strengthen Omnichannel Commerce Solutions for Business Growth

Mekari Akuisisi Desty

Jansen Jumino, CBO of Mekari and Mulyono Xu, Co-Founder of Desty (Left)
with Suwandi Soh, CEO of Mekari and Dennis Harsono, CEO of Desty (Right), announced the acquisition of Desty by Mekari on Wednesday, 27 August 2025 in Jakarta.

Jakarta, 27 August 2025Mekari, Indonesia’s leading Software-as-a-Service (SaaS) company, today announced the acquisition of Desty, an omnichannel commerce platform that helps thousands of merchants manage cross-channel sales more efficiently.

Mekari is recognized as the country’s #1 integrated SaaS platform, serving over 35,000 businesses and 1 million professionals across Indonesia. Its suite of products — including Mekari Talenta (HR & payroll), Mekari Jurnal (accounting & operations), Mekari Qontak (CRM & omnichannel engagement), Mekari Officeless, Mekari Expense, Mekari Sign, and more — provides a complete, cloud-based ecosystem to drive efficiency, productivity, and sustainable growth for businesses of all sizes.

The acquisition of Desty extends Mekari’s reach into omnichannel commerce, a critical area as digitalization and consumer behavior reshape retail. With Desty, businesses can now manage inventory, orders, products, warehouses, and customer conversations across marketplaces in one system — directly connected to Mekari’s financial, HR, and operational software.

“The integration of Desty into the Mekari ecosystem will help businesses reduce operational complexity. From inventory and finance to customer communications — everything can now be managed in one platform. The goal is simple: to make businesses more efficient so they can focus on growth,”

said Suwandi Soh, CEO of Mekari

Suwandi Soh stated that the acquisition was driven by a shared vision: to connect businesses with comprehensive technologies that meet all their needs. “With Desty, we are expanding Mekari’s ecosystem from back office to commerce. Our vision is for every business in Indonesia, from SMEs to enterprises, to access technologies that were once only available to large players,” he added.

Dennis Harsono, CEO of Desty, also commented, “For Desty users, nothing changes except more opportunities. With Mekari’s ecosystem, our services will be stronger, more integrated, and provide access to new capabilities that were previously unavailable.” He then added: “Omnichannel is no longer optional — it’s a necessity. With Mekari’s support, we want to ensure that every merchant, from small businesses to large brands, can grow faster and smarter.”

Founded in 2021, Desty has grown from Desty Page to include Desty Store, Desty Chat, Desty POS, and Desty Omni, enabling retailers and brands to manage both online and offline channels in one system.Through this acquisition, Mekari strengthens its position as Indonesia’s one-stop business solution provider, delivering a complete ecosystem spanning HR, finance, tax, and now omnichannel commerce — empowering businesses to achieve faster, more efficient, and sustainable growth.

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About  Mekari

Mekari is a leading Indonesian Software-as-a-Service (SaaS) company that provides various cloud-based software solutions to drive the growth of businesses of all sizes, from small to large, across different industries.

Mekari offers complete and integrated solutions to improve the efficiency and productivity of various business operations, such as HR, accounting, taxation, customer service, and more. Mekari has served over 35,000 businesses and 1 million professionals throughout Indonesia.

FAQ – Mekari’s Acquisition of Desty

1. What is the main reason Mekari acquired Desty?
The acquisition strengthens Mekari’s product ecosystem by adding omnichannel commerce capabilities. With Desty, Mekari can help businesses reduce the complexity of managing sales across multiple channels and connect those operations directly to Mekari’s finance, HR, and operational systems.

2. What benefits will this bring to Mekari and Desty customers?

  • Mekari customers gain access to a complete omnichannel solution, including inventory, order, warehouse, and customer chat management across marketplaces.
  • Desty customers can continue using their products as usual, with the added benefit of seamless integration into Mekari’s ecosystem (e.g., Mekari Jurnal and Qontak).

3. Will there be any changes to Desty’s services?
No. Desty services will continue as normal. Over time, users will gain new capabilities and enjoy greater stability and integration through Mekari’s ecosystem.

4. What will happen to Desty’s team after the acquisition?
Desty’s core team will join Mekari to ensure the continuity of products and services. Together, Mekari and Desty will accelerate product integration and deliver new innovations for customers.

5. What about Desty’s other business units?
Non-platform business units will continue under Destynation Group, led by Mulyono (CEO) and Bill Wang (COO). Their focus will remain on developing direct-to-consumer (D2C) brands.

This is separate from Mekari’s acquisition, which covers Desty’s omnichannel commerce platform that will now be fully integrated into Mekari’s ecosystem.

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