PT Adev Natural Indonesia is a manufacturing company that specializes in cosmetic contract manufacturing. The company has relied on Mekari Talenta’s digital HR solutions since 2020. In 2024, when upgrading to the Talenta 360 package, the Adev team was introduced to and began using Mekari Expense to digitize their operational expense submission and recording processes.
Business challenges
Before using Mekari Expense, Adev’s payment request process was entirely manual. Employees had to fill out paper forms or send soft copies via email to the finance team. This often led to lost documents, incomplete attachments, and time-consuming processes.Â
Furthermore, the reconciliation for cash advances had to be done directly in the finance office, where employees would wait in line with others also handling administrative tasks. This fragmented system was a major obstacle to ensuring the order and efficiency of the company’s daily expenditures.
Mekari Expense as a solution
After discovering Mekari Expense, the Adev team started using its reimbursement and cash advance claim features. The previously manual process is now fully digitized.
Every request comes with more detailed attachments, can be submitted at any time, and no longer relies on hard copies that are easily misplaced. The in-app discussion feature is an added benefit, as the team can instantly leave notes or corrections on documents and easily track communication history.
“The discussion feature in the Mekari Expense app is very helpful,” said Suci, the Head of Finance. “We can comment directly on any missing documents, and all the history is neatly saved.”
Results
Since implementing Mekari Expense, Adev’s process for submitting and reconciling operational expenses has become significantly more efficient. Reimbursement and cash advance requests can now be made directly from the app, eliminating the need to visit the finance office and making the process more flexible and time-saving for employees. Documents that were often misplaced or damaged as hard copies are now fully digitized, complete with more structured and easily traceable attachments.
In addition to saving time and improving document management, the in-app discussion feature has positively impacted team collaboration. When a document needs to be corrected or supplemented, the finance team can immediately leave notes, and the entire communication history is neatly stored in the system. This helps maintain accountability and transparency in every spending process. Overall, Mekari Expense has helped Adev build a more organized, modern, and safer financial process.
Cindy as the finance staff added, “Now, submitting expenses is more flexible. We no longer have to go to the finance office just to hand in our forms. Everything is handled through the app and is much more organized.”
